Care and Policies
Terms and Conditions
The Bridal Maid Co LLC
Effective Date: [Insert Date]
By placing an order or rental with The Bridal Maid Co LLC (“the Company”), you (“the Renter” or “Customer”) agree to be bound by the following Terms and Conditions. Please read them carefully before completing your rental or purchase
1. Rental Agreement
The Bridal Maid Co LLC rents formalwear, bridal apparel, and accessories for a defined period. All rented items remain the sole property of the Company and must be returned in the condition received
2. Garment Care
To maintain the quality of our garments, renters must not wash, bleach, dry clean, steam, iron, or spot treat any items
Perfumes, sprays, and other scented products should not be used directly on the clothing
All garment cleaning is handled professionally by the Company
3. Alterations and Modifications
No rented item may be altered in any way
This includes sewing, hemming, pinning, cutting, taking in, letting out, reshaping, or adding or removing material
Temporary fixtures, appliqués, or adhesives must not be applied
Garments must be returned in their original condition
Evidence of alteration or modification may result in a repair fee or full retail replacement charge
4. Accessory Return Policy
All accessories must be returned in or near their original condition
If any accessory is returned with excessive wear or damage, the customer may be charged for repairs or the full retail amount
Charges will be based on the current retail price listed on the website and communicated via email prior to processing
Customers must use the provided prepaid return label
If the prepaid label is not used, the customer will be responsible for all return shipping costs
5. Return Policy and Late Fees
All items must be shipped back within five days of the scheduled return date
If the item is shipped back more than one day late, a late fee of thirty-five dollars will be charged automatically
If the item is not returned within five days and there has been no communication, the full retail amount minus any rental fee will be charged to the card on file
Retail values are determined by the website’s current listed prices
6. Shipping and Fees
For orders under one hundred dollars, a ten dollar shipping fee will be charged
If this fee is not selected at checkout, it will be added automatically to the original payment method
7. Payment and Credit Card Authorization
Full payment is required at the time of booking
A valid credit or debit card must be kept on file for the duration of the rental
The Company reserves the right to charge the card on file for late fees, repairs, damage, or non-returned items
8. Cancellations and Refunds
No refunds will be issued once a rental item has been shipped or picked up
All rental fees become non-refundable once the renter has taken possession of the garment
9. Sizing Disclaimer
The Bridal Maid Co LLC does not guarantee fit
Sizing guidance is provided but may vary by style and body type
No alterations are offered
We recommend booking a fitting if you are unsure of size
10. Ownership, Damage, and Loss
All garments and accessories remain property of The Bridal Maid Co LLC
Minor wear is acceptable
Excessive damage, staining, or loss will result in full replacement charges
Lost or unreturned items will be billed at the full retail price
11. SMS Text Messaging
By opting into our messaging service, you consent to receive recurring text messages about promotions, orders, and updates
Reply HELP for assistance and STOP to unsubscribe at any time
Standard message and data rates may apply
We do not share mobile data or phone numbers with third parties or affiliates
12. Website Features and System Setup
The Bridal Maid Co LLC website displays both rental and purchase options in separate categories
A sales tax of eight point two five percent is applied automatically at checkout
Credit card information is stored securely for coverage in the event of loss or damage
Customers can reserve clothing items for up to one month but no longer
To learn more about product creation visit
https://help.booqable.com/en/articles/99180-how-to-create-and-manage-products
14. Limitation of Liability
The Bridal Maid Co LLC is not responsible for allergic reactions, injuries, or incidents related to the use or handling of rental items
By renting from us, you accept all liability for wearing and using the garments
15. Acceptance of Terms
By completing your rental or purchase, you confirm that you have read, understood, and agreed to all of the above Terms and Conditions
Contact Us
Email thebridalmaidco@gmail.com
Phone (210) 620-7332
Instagram @bridalmaidboutique
TikTok @thebridalmaidco