Terms & Conditions – The Bridal Maid Co LLC
By placing an order or rental with The Bridal Maid Co LLC (“Company”), you (“Renter” or “Customer”) expressly agree to be bound by the following Terms and Conditions. These Terms constitute a legally binding agreement and shall govern all rentals, purchases, and use of services provided by the Company.
All rental garments and accessories remain the sole property of the Company at all times. Renter acknowledges and agrees that items must be returned in the same condition as received, subject only to ordinary wear and tear. “Ordinary wear and tear” shall mean minor marks or fabric wear consistent with normal use. Renter further acknowledges that all garments may contain minor imperfections or light pre-existing wear due to their rental nature, which shall not constitute a breach of this Agreement.
The following are strictly prohibited: washing, bleaching, steaming, ironing, dry cleaning, sewing, hemming, cutting, altering, applying adhesives, or otherwise modifying any garment. Any such alteration or misuse shall constitute damage. Excessive stains—including, but not limited to, red wine, makeup, oils, or other permanent markings—as well as rips, tears, burns, odors, discoloration, or any condition deemed beyond ordinary wear and tear shall be considered damage. In such event, the Company reserves the right, in its sole discretion, to assess repair costs or to charge the Customer the full retail replacement value of the item.
Renter bears sole responsibility for reserving items sufficiently in advance of the intended event. The Company shall not be liable for late deliveries, carrier delays, weather interruptions, wrinkles caused during transit, or any circumstance outside its direct control. Wrinkling during shipment shall not be deemed damage.
All rentals must be returned using the prepaid shipping label and mailer provided by the Company and must be postmarked by the agreed return date. Risk of loss transfers to the Customer upon shipment; the Company shall not be responsible for lost, stolen, or misdelivered packages once in carrier possession.
Payment in full is due at the time of booking. Customer authorizes the Company to maintain valid payment information on file and to charge said payment method for late fees, repair costs, replacement charges for lost or unreturned items, or any other fees incurred under this Agreement. Late returns shall accrue daily fees, and any item not returned within five (5) calendar days of the due date shall be deemed lost, with the Customer charged the full retail replacement value, less any rental fee already paid.
All rental fees are final and non-refundable once the garment has shipped or been collected. The Company makes no guarantee of fit, and no refunds shall be issued for sizing concerns. Sales tax of 8.25% will be applied to all Texas orders. Shipping fees may apply and will be charged at checkout.
Limitation of Liability
The Renter assumes full responsibility for the use of any rented garment or accessory. The Company shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to injury, allergic reaction, or emotional distress arising from the use, wearing, or handling of rental items. The Company’s total liability, if any, shall be strictly limited to the amount paid by the Renter for the specific rental in dispute.
Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to this Agreement, the rental or purchase of garments, or the use of the Company’s services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in the State of Texas. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. By agreeing to these Terms, Renter waives the right to a trial by jury or participation in a class action lawsuit.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
By proceeding with any rental or purchase, Customer acknowledges that they have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety.
Contact Information
The Bridal Maid Co LLC
Email: thebridalmaidco@gmail.com
Phone: (210) 620-7332
Instagram: @rentbridalmaidco
TikTok: @rentbridalmaidco